Service
My wife and I had a amazing experience. From the moment we pulled up, we were greeted friendly and with no pressure the whole time there. They made use fill confident about our purchase.
Excellent service, helpful and went out of there way to get me in the vehicle I wanted. Thank you for all the help and time.
Great customer service from everyone! The raffle was entertaining and fun and thee selection of cars were great! Will definitely be a return customer again and again!
The service provided to me by Towbin Kia was second to none. The time it takes to buy a car is always in hours but Cheyenne kept me well informed at every step. This information help the time fly past abd seem less than it was. Would use them again in the future.
No wait at all, test drove both a Telluride and the 2021 Sorrento. Financing and sales both worked together to build a wonderful deal within the terms I wanted. I would suggest anyone to give them a look, great features, color selections, and vehicles to fit any budget.
The people here are Tobin worked with us, met and exceeded our expectations, and completely followed through on thier promises. I'll be back in 5 or so years for my next minivan.
Always great service. Friendly staff always on time. Easy in and out and I trust what they tell me about my car. Very honest. Glad I bought my KIA.
I am very happy with the service I received from Kia and the way they treat me and take care of my car, I love you all and thank you very much.
Me and my Husband went to see our options on purchasing a new vehicle. We were helped by Lucky and he was just so awesome! Very patient and honest and got us into a brand new car! We love it!! Our first oil change we were helped by Joe and he was also very good about communicating to me what was going on. The wait wasn't long and they had a nice clean quite waiting area. I will totally refer anyone I know looking to buy a car to you guys! Thank you!!
I can't say enough about the great people we have had the honor of meeting at Towbin Kia. Bobby Doyle in service was fantastic making sure we were kept us apprised of every step of the repairs being done to our 2013 Sportage. Fantastic service! That's when we decided to purchase a new Sportage. Mr. Lamont was the salesperson we met. His personality was what we really loved. His knowledge of the Sportage's we were looking at was great. He never pushed us in a direction we didn't want to go and he gave us the space when we needed time to talk. He answered all our questions honestly and we feel we got a good deal. It was more than we planned but we got more car than we expected. We really love our new 2021 Sportage just like we love our 2013 Sportage. I can't thank Lucky enough for working us through the process and being so kind. Everyone we met at Towbin Kia were friendly and helpful. Thanks Lucky, for a great experience!
Great job, very professional did not have to wait long, everything was great. Liz was very helpful and knowledgeable. Thank you and I will recommend Kia.
Liz was fantastic. She was responsive, friendly, knowledgeable, and very professional. You are lucky to have her since she embodies the essence of customer service.
It was a great experience! Liz & Nick were very helpful ! I would definitely recommend this dealership ! We plan to come back soon and get another !
Well Liz and Mark Dipietro are the best... very friendly and worked with me and my husband... great personalities to both of them... I am a new customer and I will be back!!!
Great customer service from everyone! The raffle was entertaining and fun and thee selection of cars were great! Will definitely be a return customer again and again!
We had a great experience. Rameen was friendly, courteous, professional, helpful and knowledgeable. All the people who followed-up with us after the sale were also friendly and helpful.
No pressure, very accommodating and courteous in every respect. After an afternoon of viewing and the discussion of a variety of vehicles, a most welcome young man, Evan, assisted in the closure our purchase. His composure and demeanor were most welcome. We look forward to future service requirement interfaces. The Kia Optima that we purchased is a welcome addition to our transportation needs.
Very polite and courteous people, huge selection of vehicles, very clean and nice facility. I am a little disappointed that they do not have a body shop as I got rear-ended the first week I owned the new car. Service center wanted to offer me a courtesy Car Wash but they apparently don't have a car wash. The only time I take a vehicle to any dealership is for warranty work or recalls.
Great experience purchasing my new car! Very happy with the service and price. My daughter is also in the market for a new car and will be going to Towbin Kia when the time comes.
Got to test drive the cars I wanted to got the exact car I wanted with no issues had a great experience I would buy a car from here again.
It was excellent experience. Friendly,helpful Bailey and Carlos took care of me. They explained every detail about my question. I gave them my budget and almost made it work.
Sales Department-average at best. Two employees stand out who were excellent and provided me with much needed instructions for proper operation of my new Telluride: Bailey Green and Nick Taylor. They were both patient and most helpful. Finance Department sucked. They slapped on accessories that I didn't need or want. They didn't take the time to explain all of the "Add-ons". They simply said "Sign here". They were anxious to slap on whatever they could and no turning back. Service department: Ed Rocawich-excellent. Patient and most helpful. I've been dealing with him for almost 10 years. This purchase was my third Kia; I probably will not buy at this dealership again.
i was statisfy with the vehicle i bought the finance department was quickly and the sales person was getting me out of there thanks for the car i love it
I hate being forced to write a review that has twenty five words or more in it with that said my experience overall was excellent
Great service, clean and welcoming business. Everyone there was so very eager to help. Bailey worked very hard to make my new car purchase a memorable one. Thanks to everyone at Towbin Kia for making my birthday gift to myself possible.
It was a great experience! Liz & Nick were very helpful ! I would definitely recommend this dealership ! We plan to come back soon and get another !
Sales Department-average at best. Two employees stand out who were excellent and provided me with much needed instructions for proper operation of my new Telluride: Bailey Green and Nick Taylor. They were both patient and most helpful. Finance Department sucked. They slapped on accessories that I didn't need or want. They didn't take the time to explain all of the "Add-ons". They simply said "Sign here". They were anxious to slap on whatever they could and no turning back. Service department: Ed Rocawich-excellent. Patient and most helpful. I've been dealing with him for almost 10 years. This purchase was my third Kia; I probably will not buy at this dealership again.
Attentive and well informed sales team. We were approached immediately by Alex who greeted us warmly and truly listened to our needs. Fairly quick process to buy a car.
I was lucky to work with 2 very personable yet profession sales people, Warren and Nick made it as quick as possible! I’m very happy w my Kia Niro! They found the car I wanted at the price I needed! Yea Towbin Kia!
Our overall service was great! Nick started out as our salesmen, but we had some obstacles to get through. Others were able to help and make the deal happen.
Johann made my car buying experience an excellent one! He was very knowledgeable and thorough with the process. He not only made it easy but fun!
This dealership (Towbin Kia Henderson) is the best that we’ve been through. They treat their customers as family and take good care of our car.
I met with Johann in early October to look at Niro's and informed him I would be back to purchase at a later date. I appreciated his patience and the fact that he did not hound me with calls to pressure me to purchase sooner. When my husband and I returned yesterday we met with Johann, test driving and looking at several different models and settling on the Seltos SX. He got me the vehicle I wanted at the rate I wanted without giving me any runaround that sales people usually use. His patience, kindness, and professional attitude is what got him the sale and my mother (who assisted me as well) will be returning to him to purchase a vehicle in the near future. Johann is a gem and deserves all of the positive praises and awards. Give this man a raise!
Very pleased with my lease. Me Nelson was great!! Easy process. Live my 2021 Seltos ❤️ Everyone was professional and helpful. I appreciate that I felt valued as a customer.
Mark was awesome! Johann was nice & great. . I don’t remember the finance guys name But he was great. The only thing you could improve on is the waiting time to sign paperwork & getting car ready and trying to switch the paperwork & trying to get me to buy another w/more miles Thanks
Evan made my experience stress free when purchasing my new car. I got the car I wanted and within my budget. Evan gets five stars!!
No pressure, very accommodating and courteous in every respect. After an afternoon of viewing and the discussion of a variety of vehicles, a most welcome young man, Evan, assisted in the closure our purchase. His composure and demeanor were most welcome. We look forward to future service requirement interfaces. The Kia Optima that we purchased is a welcome addition to our transportation needs.
Great customer service I’ve never got helped as much as I did at this location amazing service going forward I will refer anyone to that dealership because that was 100% great customer service
On 8/26/20 I bought a pre-owned certified car from Warren, but it had a really bad smell. I made several trips to Kia to tried to get rid of the smell. I made an appointment through Freddie to get my seats shampoo but no when I got there no one knew about this appointment this was on 9/3/20 binging of Labor Day Sale big events. I met Evan who was a nice guy and talked me into getting a new car. So they bought back the smelly car and of course I lost money on that deal which was ok. But I didn't get any of the perks for this big sale. They were giving away TV's, PlayStation, discounts, 0% Apr. (which I didn't even get and I an 823 credit score) and paid registration. paid registration was the only thing I got besides a Higher car not and an Extended year paying on it. Tom did call me but I was at work, he wrote me an email saying he would really like to talk to me about this deal. I reply with my hours but never heard back from him. The discounts were really big, big enough that I am making a big deal about it. If it was 1 or 2K no big deal but when I went home that day at looked at the prices online it was $5,000 and I am just a waitress and a single mom of 3. And I thank Kia for teaching me a new lesson about life.
Evan was awesome! That was the easiest car deal I have ever experienced. I walked onto the lot, I told him exactly what I wanted (and didnt want) and he provided just that.
Very professional and courteous. All followed COVID-19 protocol. I have always been treated as an important client when using the service department. Thank you to all.
Paid more than I wanted to but less than they wanted me to. They worked hard to get the sale and compromised with me. Barbara really worked it.
I got an email saying there were deals, so I walked in just to see what was available, and was given a great deal. Unfortunately i walked away, but am thinking i might regret it. They have the best sales team here
We had a good experience, We feel like they went above & beyond to get us as close to what we wanted to pay for our new car as possible.
Aah that new car smell! I appreciate the whole team at Towbin Kia for their service. I want to specifically thank Barbara Flowers for her enthusiasm in helping me. She made the experience less stressful and more enjoyable.
An amazing car purchasing experience. Warren was the best, ask for him if you want straightforward answers and amazing service!! I also got an awesome deal I'm telling you if you want the best go there and ask for Warren!!
I was lucky to work with 2 very personable yet profession sales people, Warren and Nick made it as quick as possible! I’m very happy w my Kia Niro! They found the car I wanted at the price I needed! Yea Towbin Kia!
If you're looking for a new car or SUV, Towbin Kia is the place to go. Friendly staff and no pressure environment. Warren and Nick were great help in choosing which vehicle was right for me.
The process was very comfortable. I did not feel pressured or rushed into a decision. Warren, Nick, and Joe were happy to answer all of my questions and concerns and able to make buying a brand new car a reality.
Great customer service from everyone! The raffle was entertaining and fun and thee selection of cars were great! Will definitely be a return customer again and again!
Everyone at Kia is awesome. Thank you to all! When I went in to do my oil change it was fast and efficient. I appreciate the great quality of customer service always.
Overall I found the experience of buying another used car not to be any fun. I guess if you're not buying a new Kia they really don't care what you do..
Robert and Joe were the bomb as usual. I always feel like Im treated with respect by the technicians even though I may be lacking in car knowledge. I purchased my car here in 2017 and (almost) everyone I have ever come in contact with are great. Even though it's pretty far from my house, I'll always come here for service.
The techs are very knowledgeable and friendly. Always willing to assist you in looking up what you car needs next or soon. Wish there was a cooler way to wait to pick up your service papers in the hot bay before going back to the cashier....Otherwise, Love it!
Service was great Did not have to wait long Waiting area very clean Everyone is very polite The only issue I would say I had The cashier did not wear a mask!
No pressure, very accommodating and courteous in every respect. After an afternoon of viewing and the discussion of a variety of vehicles, a most welcome young man, Evan, assisted in the closure our purchase. His composure and demeanor were most welcome. We look forward to future service requirement interfaces. The Kia Optima that we purchased is a welcome addition to our transportation needs.
Attentive and well informed sales team. We were approached immediately by Alex who greeted us warmly and truly listened to our needs. Fairly quick process to buy a car.
We had a good experience, We feel like they went above & beyond to get us as close to what we wanted to pay for our new car as possible.
We were so happy to work with such a great salesman in Alex Quintaro. He worked extremely hard to get the deal done and we are happy with both of our purchases!
The dealership that wait on us name was Alex he was very very helpful young man helped us all very good I would recommend him to anybody and I want a new car
AJ is a good sales man he listen to what I wanted and worked with me knowing o don’t have the best of credit
Saleman I believe worked hard to meet my needs, everything I needed to know about the car n my purchase was explain in detail A J n Dizzy were great
My experience was great at Towbin. Mr. Lucky, Gunnie and David took very good care of me. They were able to get the best deal! They all took their time and didn’t rush me to any decisions even though we were there till midnight. No pressure! I drove out feeling accomplished with my new Sportage. No remorse here!
AJ was super attentive , accommodating, focusing on us rather on trying to sell the car to us. We felt very comfortable . We planned to buy this van several years ago and I went to work on the oilfield for it. This was not just buying a car, it was a lifetime event that meant a lot to us As a family. Not only that this van perfectly catering to our needs but also we will make beautiful family memories. AJ’s input made our experience very comfortable, since we were planning the purchase for a long time and were saving for it, we were afraid to make the wrong decision, but with AJ we were not only confident with making the choice but also super happy with it. It was worth of all that hard work, saving and waiting. Thank you AJ for being genuine and sincere. We also had a great experience with Dezy. She helped us with demonstrating the features of the car. She was kind and has an outgoing and bubbly personality. Thank you Dezy for all the detailed information.
Aj was a great salesman, he was extremely helpful and funny to work with. He was also honest and down to earth! Awesome job!! Had fun!
Allison was super helpful and answered all of my questions! She was very professional and I will for sure be returning to her when I need another car!
My husband and I were looking for a replacement for my Lexus SUV GX470, and researched that the Kia Telluride EX was rated high across quite a few auto magazines. I called Towbin Kia in Henderson to schedule a time to come in and see the vehicle and to do a test drive. To my amazement, a outgoing young woman, Allison answered the telephone. I mentioned what I was looking for and would like a recommendation of a qualified salesperson who knew the vehicle. Allison made arrangements for us. When we arrived for our scheduled time, she made an effort to come and say Hi and to make sure that we were being taken care of. During the entire time over the next two days of waiting for our vehicle that was being brought into the dealership, Allison reached out to us to keep us updated on the vehicle. She was not our salesperson but she makes a great Ambassador for Towbin Kia. After the first day we had the car, she called and asked are we enjoying the vehicle. Every business needs a person like Allison that sets a high standard for customer hospitality and service to their customers. We chose buying at Towbin Kia because of our first impression that she gave to us. Mike, Mark and Dezi made our purchase of our new 2021 Telleride EX a great experience.
Everyone from Evan, Allison, Nick, Carlos and the lady who reviewed my features, her name escapes me, was Fantastic! I showed Nick what I wanted to pay and he made it happen, Evan negotiated my rates, payments and vehicle beautifully. I feel I got a good deal and great service!
The behavior for the Money has been great. Love this car. Full of tech and comfortable. I would recommend this car to others. Great staff and service
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to 260 N Gibson Rd - Henderson, NV 89014
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New vehicle pricing includes all offers and incentives. All prices are plus tax, tag, title and $499 doc fee. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (702) 567-8000 or by visiting us at the dealership.
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