Customer Testimonials

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DealerRater Jul 27, 2021
 

I d not know if I can write at least twenty five words but I will try my best to be succinct and effectively communicate. That was supposed to be “do not know “. Nice people at towbin.

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DealerRater Jul 27, 2021
 

Had a good experience. The representative was nice and professional. Took the amount of time they quoted. I would use the dealer again in the future

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DealerRater Jul 26, 2021
 

Ed is the BEST! I actually followed him from the Nissan Dealer. He is very respectful and knows the business. So glad you have him.

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Google Jul 26, 2021
 

Took care of a couple of recalls. Thought 8t was going to be over 3 hrs. They had it done in 45 min and they washed my car. Awesome customer service.

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DealerRater Jul 26, 2021
 

Friendly staff. Listens to the needs of the customer. Uses the best engagement techniques. The staff works as a team. I had just left a Honda dealership because of the attitude they showed! So glad I proceeded to Towbin KIA The two salesmen Warren and Paul and Desi sold me on their dealership. Paul stands out as a super as a young salesman. I have been a loyal Toyota customer but I know I will always consider Towbin KIA first unless they would ever lower their standard. One last comment, my Finance man from Texas added the frosting to the ...

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Google Jul 26, 2021
 
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DealerRater Jul 25, 2021
 

Mike was helpful and patient with our questions. He went and brought us our new car from another place personally, because they didn't have the exact one in stock. Finance guy was quick and helpful. Dealership looked clean overall.

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Google Jul 25, 2021
 
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Google Jul 25, 2021
 

Great service.

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Google Jul 24, 2021
 
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DealerRater Jul 24, 2021
 

Well organized dealership and service center. I was in and out quickly with an oil change and full report on my car’s parts and systems. Clean and useful waiting area also.

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DealerRater Jul 24, 2021
 

Very professional and nice. The amount of time was as told. Car was washed which was AWESOME 👌. Will not go anywhere else. Thank you for a good experience.

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Google Jul 23, 2021
 
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DealerRater Jul 23, 2021
 

Lucky was amazing and very helpful. He was able to work with my husband and I and help us pick a perfect car for our family.

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Google Jul 23, 2021
 

Very friendly and nice, they helped me out quickly and did not try to sell me thousands of dollars of random things for my car, I will DEFINITELY be going back.

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Google Jul 23, 2021
 
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Google Jul 23, 2021
 

The purchase of the car was a pleasure, very friendly and professional.

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DealerRater Jul 23, 2021
 

Great experience at this dealer, The salesperson was helpful and knowledgeable. The process of buying a car went smoothly which I really appreciated because it’s been many years since I’ve bought one!

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DealerRater Jul 22, 2021
 

Great experience. Aaron and Warren did an incredible job helping us out. Even though we didn’t get the exact vehicle we wanted. They both did their best to ensure that we were taken care of and happy.

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Google Jul 22, 2021
 
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DealerRater Jul 22, 2021
 

Great service was faster of what they expected. The employees were very friendly and kind. Definitely would go back for any other service or maybe get a new car

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Google Jul 22, 2021
 

Very professional, great value and appreciate getting me out of there on time!

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DealerRater Jul 21, 2021
 

Although it was a long day because the car we wanted was on a delivery truck after we arrived, we drove away in a beautiful car!

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Google Jul 21, 2021
 
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Google Jul 21, 2021
 

Always feel so comfortable taking my Kia Soul there everyone is so kind an professional , Ed In the service department is the best! Very informative an very helpful, my car is fairly new so I have just been having oil changes .In an out with in a hour.

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DealerRater Jul 21, 2021
 

Lucky was professional and I would highly recommend him to my friends in the future when looking for a car! Also Peter the service manager is the reason I purchased KIA ! He has been doing my service for almost a decade with my Mazda CX-5 that bought in 2012.

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DealerRater Jul 21, 2021
 

Quality product! Thank you for getting me set up with all of the features and on my way when picking the K5 up this morning.

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DealerRater Jul 21, 2021
 

Staff were friendly and helpful. Service Dept. was very busy. (i.e: Even though they were aware I was waiting for my car to be serviced, I was there for 5-1/2 hours. It would've been nice to have been offered a "loaner car."

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DealerRater Jul 20, 2021
 

Service department is great. Sales personal up front are very atentive and willing to please the buyer. This was my second time that I purchased a car from this dealership.

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DealerRater Jul 20, 2021
 

Staff is very knowledgeable and friendly fast always continue doing my business there I enjoy this dealership very much I would recommend this dealership to everyone

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DealerRater Jul 20, 2021
 

They did a great job on my brakes, and the price was better than I thought it would be. They got me in same day, but told me up front it wouldn’t be ready until the next day because it was a same day early morning drop off. It was ready the next day a little after 12pm, which was perfect.

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Google Jul 19, 2021
 
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Google Jul 19, 2021
 

Very nice, considerate and helpful 👌

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Google Jul 19, 2021
 

People are friendly, helpful and a pretty good price on their cars

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DealerRater Jul 19, 2021
 

Very friendly staff and very professional. I was so pleased with Uriel, he went above and beyond to accommodate our needs and was extra helpful. He brought us home while we waited for financing and also to bring me my phone I had left behind. Great salesman!

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Google Jul 18, 2021
 

Stress free car buying experience. Courteous, professional staff. Salesman Paul was exceptional. I recommend Towbin Kia if you are looking to buy a car.

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DealerRater Jul 18, 2021
 

From the moment we walked in the door till the moment our service was finished, it was a wonderful experience. Bobby Doyle was not only a professional in listening to exactly what we needed to be done with our vehicle. He was also cordial and completely accommodating. I have never experienced such personalized and respectful service at a dealership. When going over our service needed, he noticed that our catalytic converter had been recalled. He not only ordered us a new one, he also set up an appointment at our earliest convenience to have it replaced at no cost to ...

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Google Jul 18, 2021
 

Ed was currious and professional. I know I can depend on him when needed. He repaired my tire and put everything back in place. Thank you!

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Google Jul 18, 2021
 

I am very happy! Thank you Joe and Ed! I will not hesitate to bring my car back to them ever again!

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DealerRater Jul 17, 2021
 

We had an issue with our trunk latch and they worked us in and fixed it up very quickly. Saved our vacation!!!! Very thankful for their help!!!

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DealerRater Jul 17, 2021
 

I would have to say my experience with Mr. Lucky & James was phenomenal! Great customer service & support, my family needs are definitely meet. Looking forward to amazing relationship moving forward…..

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DealerRater Jul 17, 2021
 

great service. did not wait for too long. just right on time.service area is fast. a lot of amenities that is for free. recommended

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DealerRater Jul 17, 2021
 

The Best Dealer The Best very Professionals On Time. Everything was done in a timely manner Thank You For the Best Service We Appreciate it

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DealerRater Jul 17, 2021
 

Have purchased two KIA Souls from this dealership and have always had them serviced there. Major services included $5,000 front end damage repair and factory recall warranty engine replacement. Always exceptional communication and perfect repair results.

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DealerRater Jul 17, 2021
 

Ed the the service guys always take such good care of me and ensure my vehicle is safe. So thank you guys you rock! Thank you!!!

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DealerRater Jul 17, 2021
 

The salesman‘s name was Carlos. He was professional, sincere, and effective. I was just shopping that day and I’m sure he could feel that so he did bring in his manager. I felt they gave me a great deal and I’ve been very happy with the car.I’ve been back twice for service and the other associates are just as courteous so I’m very happy with the experience.

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DealerRater Jul 17, 2021
 

Brought my wife’s Kia Soul in for service due to problem with shift getting stuck after driving and stopping. They diagnosed the problem and was able to lactate a part locally and get us the car back the same day. Also took care of a few recalls

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DealerRater Jul 17, 2021
 

From the time of arrival to the purchase of my new car Barbara was incredible! She had the cars ready for test drives and once one was selected she made sure all was taken care of before leaving the lot in my new Niro!!

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DealerRater Jul 16, 2021
 

Joe and Ed are great. Run an efficient and trustworthy service center. Always able to get an appointment and they finish the service on time and for the right price.

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DealerRater Jul 16, 2021
 

Rameen our Saleman was extremely nice, patient, and open to hear anything. Very smooth experience, didn’t feel stressed or rushed at all. Nice job!

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Google Jul 16, 2021
 
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DealerRater Jul 16, 2021
 

Peter and his awesome team members, Joe and Ed are amazing. I have had my Sorento serviced there for many years. Top notch professional team!

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DealerRater Jul 16, 2021
 

Peter Rodrigues was very helpful in fixing my AC which I'm grateful for since it's so hot here in Vegas. Great customer service by him and his crew. They were very helpful during drop off and pick up of my Kia.

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DealerRater Jul 16, 2021
 

Great customer service. Service advisor, Joseph Defalco very friendly and knowledgeable. Came in without appointment concerned about gas smell and to have oil change and was worked in. Work completed in a timely manner. Thanks.

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DealerRater Jul 16, 2021
 

The service was great but the wait area was 82 degrees inside and everybody waiting was visibly sweating. The AC turned on for a moment but not nearly enough for a comfortable waiting experience

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DealerRater Jul 16, 2021
 

Best customer service ever!!! Every single person you come into contact with is so nice!! You guys rock! Will buy more cars in future from here

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Google Jul 16, 2021
 
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Google Jul 15, 2021
 
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Google Jul 15, 2021
 

The Service Department is top notch! Peter, the Service Department manager went above and beyond to assist me when I needed help. I had purchased a new 2022 Kia Carnival in April and I did not even get to drive it for a week before there was a recall for it for a faulty fuel rail. Peter had seen the frustration on my face and assured me he’ll get everything squared away. He put me in a rental van for however long it took to get my Carnival back and he even tracked down the faulty part (fuel rail) replacement. ...

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DealerRater Jul 15, 2021
 

Good experience overall wasn’t happy about paying over msrp for a car , guess there’s a first time for everything! Thought the amendment was excessive with 5k of mark up ! I wasn’t easy to work with because I felt I was overpaying, but Mike did a good job

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DealerRater Jul 14, 2021
 

Awesome service as always! Great customer service and techs are always avail to answer all my questions. Will continue to take my car for service

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DealerRater Jul 14, 2021
 

It was a pleasure to be assisted by Sales Consultant Jordyn Peterson. She greeted us upon our arrival and addressed all our queries in a very cordial, professional manner.

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DealerRater Jul 14, 2021
 

The agents at kia was really helpful in assisting us with our car. I love the atmosphere and the people were very polite and courteous

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DealerRater Jul 14, 2021
 

Awesome experience. Everyone was respectful, competent and most importantly, fair. Would highly recommend. Aaron was fantastic and made the experience amazing for all members of our family

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DealerRater Jul 13, 2021
 

The customer service was fantastic and the entire team was very helpful & patient while helping make the best automotive choice for me. 5 out of 5

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DealerRater Jul 13, 2021
 

I received just what I wanted in my new car. Yea, my first time purchasing new car, with all the bells and whistles thanks .WOW

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Google Jul 12, 2021
 
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DealerRater Jul 12, 2021
 

Everyone was, helpful, knowledgeable, and all went smoothly with my check up. Staff was efficient, vehicle was serviced and washed and ready for pickup at the agreed time.

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Google Jul 12, 2021
 
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DealerRater Jul 12, 2021
 

Towbin dealerships treat you amazing! Towbin Kia especially! They worked with us and were really patient with our needs. Very recommend buying form here! Parker is awesome!

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DealerRater Jul 12, 2021
 

Great service friendly staff. The work is always done good.. Good advice from Ed in the service dept . My husband and I have been getting our serviced at Townin Kia always like when Ed helps us out

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DealerRater Jul 12, 2021
 

Awesome service!! Let me just say that if your looking for a new car Towbin Kia is the place to go!!! Our sales guy Rameen was great! He was very personable and kind. He work fast and got us a great deal on TWO cars! Thank you Kia and thank you Rameen!! We love our new vehicles!!

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DealerRater Jul 12, 2021
 

I would not recommend this place, unless Warren was the one helping you.I had two different salesmen and Warren was the second one to help me, after my car came in and I was able to actually posses it. My initial experience with this place was that they took advantage of me (when I say they, I mean the financing people). They added stuff on and hid fees. Very pushy with add ons and packages.They tack on GPS, red light alert and poly steel which comes to $2000. They say this is required and comes on all their cars ...

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Google Jul 12, 2021
 

My car was towed to Towbin Kia after I encountered a problem relating to the harmonic balancer. I was first at a Firestone because I thought I needed a new battery, but was told there was nothing wrong with my battery and that it was my harmonic balancer that needed replacing and that the repair could only be done at a dealership. I appreciated the wonderful service that I received from the moment I called Towbin Kia who started the paperwork as I did not know when my car would arrive. By the time my car did arrive which was ...

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DealerRater Jul 12, 2021
 

The service department was great upon arrival and departure the courtesy service was an additional benefit. Thank you to the entire staff for all that you do

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DealerRater Jul 12, 2021
 

Best service ever had it was very friendly you really help me out thank you guys I will buy another car from you guys just because a good service

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DealerRater Jul 12, 2021
 

Everytime I get my car checked it at this facility it's always a nice experience and they are always so nice and friendly and prompt

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DealerRater Jul 12, 2021
 

They fixed everything on the warranty . I didn’t think they would do it in one day but they did. It was good that they could take me home

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DealerRater Jul 12, 2021
 

The staff was nice and service was quick. They took me in for service even though I was late. Also, the service price was discounted.

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Google Jul 12, 2021
 
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DealerRater Jul 11, 2021
 

What a great experience! It’s important that the actual dealership is clean and inviting-and it is! Our sales rep, Parker, is excellent, knowledgeable, and well informed. Everyone is helpful and patient ( for older folks, all the new gadgets and electronics can be intimidating) and eager to make an auto purchase enjoyable and stress free.

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DealerRater Jul 11, 2021
 

Great customer service and waiting area was comfortable. Ed provided exceptional customer service with explaining the service provided. I will definitely be a repeat customer!

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DealerRater Jul 11, 2021
 

First of all they was very friendly and helped me right away. They showed me the cars that they had on the lot. Courtious to me

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DealerRater Jul 11, 2021
 

Clean and professional. Always pleasant no matter how busy they are. Don't understand why all the new cars are outside building in the heat of the summer.

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DealerRater Jul 11, 2021
 

Clean and looks nice. However it took almost 4 hours to complete a lease conversion, too slow. Agent was helpful but too busy juggling her other customers at the same time resulting from double the time I have to sit patiently. Need to be more focused.

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DealerRater Jul 11, 2021
 

Jordyn was absolutely fantastic. She was patient with me. She took care of everything including delivering the vehicle. Thank You so very much Jordyn. I appreciate everything

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Google Jul 11, 2021
 
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Google Jul 11, 2021
 
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DealerRater Jul 11, 2021
 

My salesman Alex Quintero tailored my car purchase & payment exactly what I wanted. He exceeded my expectations & I will be a customer for my life!

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DealerRater Jul 11, 2021
 

Friendly people especially the finance guy I love the brand and highly recommend it to all my family and friends from the east coast to the west coast

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Google Jul 11, 2021
 
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Google Jul 10, 2021
 

I worked with Peter the supervisor and he was so awesome. Excellent customer service, I came in because my exhaust was pushing black smoke. I didn’t have an appt but due to seriousness of the concern Peter made the no not now option a no worries we will take care of you. He went above and beyond through out my entire experience. That’s Peter you rock!

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Google Jul 10, 2021
 

Barbra was excellent

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Google Jul 10, 2021
 
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DealerRater Jul 9, 2021
 

Helped me get exactly what I wanted for my wife. Always quick to respond to any questions. Made buy a car easy and painless! Would recommend to all my friends and family interested in Kia!

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Google Jul 9, 2021
 

I was there because received a safety recall regarding my Kia Soul. The service representative said that there was a test that determined if the recall applied to my car. The test was made while I waited, which was a short amount of time. He came to tell me that the test showed my care was fine (otherwise the engine would have to be replaced.) I thanked him and left.

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Google Jul 9, 2021
 

Ed and his associates are awesome. They were able to fit me in and get all of the issues I was having resolved. I finally have cold A/C again which is a must in this Vegas heat, especially when you have a young child.

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DealerRater Jul 9, 2021
 

In a word Joe was awesome in the service department. He exceeded my expectations at every turn! I was very pleased with service department in having a recall resolved.

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DealerRater Jul 9, 2021
 

Any issues I have had with my car they fix at this dealership until they get it right. Peter is the Service Department Manager and he seems to really take care of the dealerships’s customers.

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DealerRater Jul 9, 2021
 

Everyone was very friendly professional I felt confident that the work that they are doing on my car would be done right. I even got a coupon so it saves me money which made me very happy. Thank you very much

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