Customer Testimonials
My wife and I had nothing short of an amazing experience, buying our new 2023 Sportage here at Towbin Kia. Our salesman, David A., was very down to earth and made sure we were comfortable with every decision we made. David went even beyond my expectations by texting me with status updates and always made himself available for calls and messages. I’d highly recommend David to anyone looking for a smooth and no pressure dealership experience.
Everyone is friendly, Devaney and Paul helped is out.
Ask for Marco! My fiancé and I were out car shopping, we had went to other dealerships that day but nothing struck us. We went to Towbin Kia and we were met with Marco. He very friendly and helped us look for a car within our budget! After we got the car, he checked in on us to see how we were doing and how the car was treating us. I recommend coming here if you’re looking to purchase a vehicle. Thank you Marco and Towbin Kia! ☺️
I recently purchased my 2023 KIA Soul from Justyna. She was very friendly and helpful. She listened to all my concerns and made sure the process was smooth. I highly recommend this place if you're in the market for a new car!!!
(Translated by Google) Excellent service Very friendly and they attended me immediately (Original) Excelente servicio Muy amables y me atendieron de inmediato
Marvin was a great help in purchasing my ‘23 Kia K5! He was very friendly and did all he could to ensure I left a happy camper! Upon finding out it was also my spouse’s birthday, he even gave us some free snacks for the road. I would recommend him to anyone, any day any time!
This is my first experience with getting a car and with Towbin Kia. Honestly it is the best one yet. David was able to help me find the right car that was suitable for my price change and was able to understand what it is like getting a car. I would definitely recommend to come to Towbin Kia for a car or your first.
Kekoa was the reason we came back after dealing with other dealerships. He is very personable. Straight shooter and was a pleasure to deal with. A man of his word. Dennis & Pam D’Assis
My beloved Telluride’s cameras started glitching so I brought it to Towbin. It’s been a very elusive solution to track down but I will say that Joe DeFalco in service has been extremely considerate and professional and has made the process a real pleasure. Keeping me up to date and seems to be working hard on the issue. I did try the, ahem, other Kia dealership on the west side of town and felt uncomfortable with the vibe. Can’t exactly place it but at the other dealership I just got the feeling I was being played. So ...
Was greeted by kindest sales representative. She understood what my budget and car needs were and helped me accordingly. I was able to get a better apr rate then what my own bank offered. She explained the process and what I was buying and answered all questions thoroughly. I felt I was in good hands as she never pushed for a sale. Thank you guys I love my new vehicle.
just wonderful salesman was knowledgeable very professional and accommodating thats why i bought my KIA
Barbara is the reason that I purchased my car. I did not plan on buying a car the day I went there but after looking and test driving only a couple of cars , I found one that suited my needs. She is amazing and she made sure that I drove away in the perfect car. She's attentive, caring, and personable. Next time you stop at Towbin Kia, ask for Barbara!
My boyfriend and I purchased our dream car at Towbin Kia. We had a wonderful experience from start to finish. We weren't pressured at all and our salesman Kekoa made sure we got the car we wanted and really helped us get a price we were comfortable with. We are super pleased with our purchase, we got 5 start service and Kekoa even bought us sandwiches and drinks from the little market when my boyfriend asked to leave to get food while we waited to sign papers. I will recommend my family and friends. I would also like to thank ...
My husband and I (Arnold) bought a car last week, I must say it’s a very good experience specially with the assistance of one particular person, SHOUT-OUT to MR DAVANTE HUDSON, communication, patience and good customer service is he’s top priority! Also shoutout to Mr Warren.
Justyna and Warren were incredibly helpful on helping me find a good reliable car with my budget. I will definitely come back if i ever want to buy another car ask for them!! They will definitely take good care of you
Bailey and Davonta helped my wife buy a brand new car. Let's talk about amazing customer service. From the start they was nothing but great help made us feel super comfortable about buying a new car if you go there to buy a car make sure you see those two guys
We bought a Kia ev6 here and the experience was everything we could have asked for. Big shoutout to Mr. Lucky for giving my wife and I the best experience from start to finish. We’re through the roof excited for the car and extremely satisfied with the Kia team. Warren in finance is also a great guy. Another shoutout to Frasier who took the time out of his evening to show us the new features and explain all the car had to offer even though we weren’t his clients. Much respect for that. Definitely recommend his as well!
Recently bought a 2023 KIA EV6 through Towbin and couldn’t be more happy with the whole experience. Our salesman Mr. Lucky was very honest, communicative, and honestly hilarious throughout this whole process. We had previously gone to other dealerships and we had the best salesman experience with Mr. Lucky. Everything in Towbin Kia was seamless and everyone was so helpful and felt like they were all on our side. Our financial rep Warren was super nice and helpful. Thank you Warren! And I also want to personally shout out Frasier for staying later than he usually does in order to ...
This was the smoothest purchase of my life. Davante Hudson is amazing he's upfront and goes to bat for you at getting you the best possible deal. Id highly recommend coming here and working with Davante .
Joe in service and John in parts are freaking amazing. Had my car at 2 different shops and they were TRASH. Charged me a arm and a leg to never fix the problem. Took it to Kia found out in less then a day what the problem was and fixed in in a very timely manner, I will never take my car anywhere else.. Highly recommend taking your car there in the first place.
Always a nice experience coming here for service. Russell (super nice guy) explained everything they needed to do with my car. He said it would be a 4 hour wait so I decided to go to Sunset Station. They called Sergio to give me a ride there and let me tell you. He is the nicest guy!!! He picked me up as soon as my car was ready. Thank you so much guys for everything you do.
I recently bought my 2020 Kia Forte from Towbin Kia , Henderson. I worked with Devante and his team. My salesman Victor did a great job assisting with the financing and the sales aspect of the purchase. Nice job Victor. I had to Bring my car back because we discover that one of the back windows didn’t go down. So I brought it back and Russell in the service department was more than happy to assist. When Devante arrived, he made sure that window was fixed as well as having my car taken to be detailed , since it was not done ...
The type of person that makes the service dept. At Towbin Kia successful is without a shadow of a doubt. Joe Defalco As good as it gets: Ready before he said Did more then he promised Cheaper then he said it would be. Faster then expected. Thank you Joe Defalco Towbins Best
Towbin Kia has given me the best experience for buying my first ever car. My sales person Kekoa was fantastic, he made me feel welcomed here, also explained the process to me. Lizbeth took the time to explain the car’s features to me and when something seemed off she made sure to have it looked at. I would highly recommend going here for your next car. A plus is the warranty you get on your vehicle.
For anyone looking for a car, I highly recommend asking for Frazier Medlen or Kekoa as your salesman ! They were the best, so nice, and genuinely wanted to help me get a car! They didn't pressure me and made sure I was getting the best deals. I can't thank them enough for how much they helped me, especially Frazier ! I will gladly continue to give Towbin Kia my business !
First time car buyer here and definitely had all the nervous jitters heading in to the dealership. Thankfully, all those nerves would soon be calmed. Kekoa was very helpful and made the whole experience a lot less stressful. Great communication and excellent customer service with an easy negotiation! Don’t hesitate to ask for Kekoa if you stop by! Happily a new owner of a 2023 EX Kia Sportage Hybrid!!
Davante got me exactly what I needed!! Amazing customer service!
I always have the pleasure of working with Ed in the Service dept. He is very attentive and cares about his customers. I appreciate his care and always know that my service needs will be taken care of.
Staff are kind and knowledgeable, kept me updated.Great service
I just got a car through here my sales person Austin was absolutely amazing he was very patient and courteous and explain everything very clearly to me. I don't have the best credit but he was still able to work his magic and get me the car while keeping the payment close to my price range! He even called to make sure the car was doing okay after he sold it to me. All around I definitely recommend this car lot especially Austin for his amazing service!
Got a new 2023 Forte GT!! Absolutely love it! Sina and David “Juicebox” are undeniably the best people to get a car from! Everyone there is super friendly and sweet, they really make you feel comfortable in their environment. Kerry was great helping me setup the Kia Access app to my car making it a smooth transition! Honestly this whole team is amazing!
I had the best experience at Towbin Dodge got a great deal on a used van. Kekoa was the best salesman ever so patient and kind, Victor got me a great price as well. Go see them next time you need a great deal on a car new or used!
Freddy and Ed in Service are THE Best at Towbin Kia and I cannot say enough about their customer service!!! Thank you for taking care of me and my Kia Seltos!
Liz and the manager Freddie was amazing helping me get my floor mats . Thank you so much !
Me and my sister went and we got Justyna who was great very personable and did not try to rip us off !! The whole staff is amazing and me and my sister left with brand new 2023 Kia fortes. Liz the manager was really great and made us feel special overall a wonderful experience I will no longer go anywhere else to buy a car! #fortesisters
Me and my sister were looking for cars we got Justyna who was absolutely amazing she listened to all of our concerns and questions and made sure we didn’t feel pressured to purchase anything that day and even when we decided on a vehicle any extras. Overall and amazing experience we had Liz help out us as well and she was amazing great energy and genuinely cares about the customers and even have us the nickname “ the forte sisters” which is super cute overall amazing experience and these ladies made it such an easy car buying experience! Will recommend ...
Absolutely phenomenal service. Austin Riemann is the sweetest soul and I highly recommend speaking to him if you're in need of getting set up with a new vehicle, everyone I spoke with in the dealership was kind and very patient and understanding. Tim Metcalf is also an absolute winner and if you cross paths with him I'm sure you'll come away satisfied. I seriously cannot express my appreciation and gratitude to everyone for being so awesome. Go in and get yourself a gong hit, it feels amazing, I promise you won't regret it.
First of all I want to give a big thanks for the sales person Sina he understood what I need it and took the time to explain all the functionality one the vehicle also got me a really good deal on it 100 percent recommended as a sales person ask for Sina.
Bought a car from Marcos ! He was awesome super friendly and kind. I needed to get out of my current vehicle and towbin kia helped me out! Got a payment that worked and got a new 2023 forte ! Love the car and awesome service by everyone!!
I can't tell anyone enough about my experience with Towbin Kia there are no words other than pure gratitude. I have purchased now my 3rd car for my daughter due to 3 very bad car accidents. My mother has purchased 2 vehicle's and one for myself. The incredible amount of concern for my family that has come from all of the associates. I'd like to thank Lamont Luckett for his amazing customer service he provided with our most recent purchase. He was so kind and so attentive to our needs. He wouldn't give up until he was able ...
This place is awesome!!! Joe Defalco in service was great and on point with everything from the start as my vehicle had recalls immediately put me into a rental car once they had the ok and had everything ready for me start to finish. From phone calls to picking up my vehicle from them super fast and efficient! no blurred lines. Glad I have my car back and it’s awesome! Thanks again joe and Peter .
I just want to shout out DaVante and Tim for getting me right on my detail and making sure I left in a clean car! When you go to Kia make sure to ask for DaVante he’ll get you the right!
Justyna in sales and Rameen in finance were great! I highly recommend them!
Many thanks to your service department. I'm an old lady who had a low tire pressure warning on my Kia. I was nearby but it was almost closing time. I was very happy that your service dept was nice enough to have a young man take my car around back to have tire pressure checked. That's great customer service!
I had a wonderful experience. I came in looking for a new car with monthly payments I could afford. Sina was extremely helpful and the floor manager “Juicebox” was helpful as well. I was missing some documentation for my apr to get approved but the whole team worked with me including finance guru Warren. Long story short I got the car I needed and was able to drive it home and the Towbin team worked with me in the following week to make sure everything was smooth. Great dedication from start to finish. They put in a lot of extra ...
I would like to take the time to thank the Towbin Kia dealership especially Victor West for the wonderful and unforgettable experience that me and my girlfriend had while shopping for a car that fit her perfect. Thank you so much Vic from the time we stepped foot on the lot and until the deal was complete we felt like we were in good hands. Neither one of us felt uncomfortable or pressured into a deal that didn't feel right. We both felt he was genuinely here for us and not just out to sell a car. Victor is ...
What a wonderful experience ! I am so happy and excited about my car due to the wonderful experience I had with Victor. I arrived at Tobin Kia after having a terrible experience at another dealer with the sales person, myself and my boyfriend explain to Victor what we just went through. Victor was absolutely amazing, he took his time, he cared, he listened and didn’t push anything on us, which made my decision even more easier. Also, Warren from the finance department was absolutely amazing.
Amazing service, Cina assisted me with finding a car and the entire process was the best I’ve experienced yet! Thank you guys!
Justyna W. was super friendly and flexible. She was there at the beginning and the end and had a team to help her in between my car-buying adventure and the follow-up care. I highly recommend her!
I have wanted a KIA Telluride for several years. My current lease was about up and I went to Towbin Kia just to look. I was met by several very nice sales people and was assigned Austin R. as my salesperson for the deal. Austin was pleasant, answered all my questions, did whatever it took to get me to drive away with a 2023 Telluride. The place was full of people making deals the day I was there and I can see why, they are there to make sure you get what you want. If you are in the market for ...
Friendly staff clean and comfortable Davante was incredibly helpful and knowledgeable will definitely be back
I purchased my first car, the service was amazing. I was instantly helped by Justyna. She was very kind to my family and I. I would definitely recommend reaching out if you are interested in purchasing a vehicle.
I actually love this dealership I love the service people and I love the fact of how fast I get in and out of there when I'm having my car serviced
Lucky was a pleasure to deal with, great service, very happy with our purchase. Thanks kia
Buying a new car can be exciting, but also stressful. We have been so thankful for David ( also known as Juice), who made sure all the "promises" that were made, were kept. That means a lot to us; we will definitely look to Towbin Kia, David,for our next car.
Went to Towbin Kia after others had no inventory or couldn’t get us a vehicle in our price range. There was some urgency since our lease was up. Davante was quite helpful and guided us to a model we did not even know existed. He got us a new Seltos in our budget. Everyone was helpful and courteous.
Super nice people and professional service
Davante Hudson sold us our new Kia Telluride! He was so helpful, kind, and had so much knowledge. So grateful we had him helping us!
First, I’d like to thank Bailey and the rest of the Kia Family for the millionth time for being absolutely amazing! Our experience with Bailey was excellent! I had my heart set on the car I wanted and Bailey truly made this a smooth and easy process. The rest of the team were an absolute help as well. There was clear communication in every step of the way. There could not have been another place that made me feel confident that I was getting the most genuine support. I walked out happy as ever and I am overly satisfied ...
I am as in love in love with my car as much or more from the first moment I saw it!! The best car I've ever had by far! I should be a spokesperson for the Kia brand!!! There is no better car maker than Kia!! Whoop Whoop!!! If Tobin Kia has any part time positions open I'm game!!! But I am truly happy with my car and Tobin Kia!! TK4L!
Just recently purchased my 2023 Kia carnival from Kia Henderson. I had an amazing salesman, named Paul Petrel. He was great every step along the way. My Kia was back ordered, but the communication throughout was amazing. From every employee to the finance guy the service was too notch! The whole Kia dealership everyone was always so welcoming so understanding and always willing to help definitely a plus coming from another dealership where I had many problems. Definitely go see them if you're interested in a new car. You wont be disappointed.
If you are ever thinking about buying a car from here I recommend DaVante! He will explain every single detail that you have any doubts of. And will work with you at all times!
Davante Hudson was the best. He gave me a great experience & worked his magic to get me an approval rate that match my budget and found me a truck that fits me. Im truly appreciative.
AUSTIN Reimann was great. We expalined what we wanted but more important what we did not want. He LISTENED to us..He found the perfect SOUL for us and with sales mgr Paul's help got us within budget! A great experience
Excelente service, we purchase a Kia Soul, our sales person, Justyna Wiech is an excellent salesperson no a pushy one like other dealers
If you want an awesome car buying experience I highly recommend you go visit Towbinkia Henderson! It’s a whole vibe there!!! and JUSTYNA Is amazing! And as sweet as she can be! Thank you so much for your patience, knowledge, guidance, diligence, and excellent salesmanship! I'm so honored to have had you as my special auto sales associate, you was everything I hope you would be and so much more!!!! you are a wonderful person I am truly grateful for you, and to have met you! Best wishes, prosperity, and good health for you and your family in 2023. ...
Kia Towbin Has Great Quality and affordable vehicles From The Sales Department I I Highly advise you to Ask for SIDNEY THOMAS Very knowledgeable and and Extremely Helpful He Litterally Runs from Financing desk to customers to secure the Deal. I'm Impressed!! Also from Financing I recommend Requesting James Barnett. Thank You Towbin Kia and Happy New year 🎉
We purchased a Kia Soul, the first attempt we couldn't agree on the price and details, next day Ms. Justyna Wiech called us we went and was a difference of day and night, she is the best one in that dealer place, then James help us with the paper work he is makes things easy for us without any pressure. Thank you, Justyna and James
If you go here ask for Davante, he was super knowledgeable, patient and overall had a great attitude. Pleasure to work with and made sure my family got the car with everything we needed. 10/10!
DaVante Hudson was a great sales rep! He asked questions to better understand what I was looking for and made the buying experience more comfortable.
Justina helped us out and she was great! Very patient, and she made the whole process unlike any other car buying experience
Justina was great! She was very friendly and helped us through the whole process. She made the car buying process so easy!
Best car buying experience I have ever had. Great prices and respectful staff.
I had an appointment at 9:00 today for a recall notice. I was told it would be about 2 hours. At 11:00 I was told it would be a few more minutes. At 11:30ish I was told that the work had not been started. I was offered a loaner car and I declined as I live many miles away from Towbin Kia. I was very frustrated. Russ my service coordinator said he would do the work on my vehicle. It was completed by 12:00. Thank you so much Russ for being so thoughtful, professional and kind. I apologize for being grumpy. You are golden ...
Very happy with our new purchase! The buying experience was overall pleasant and Victor has by far been the the best salesman I have ever dealt with. Very informative and professional. Highly recommend!!
Absolute GREAT experience! DaVante and Mr. Barnett provided exceptional customer service that made the process actually enjoyable. I don't have the best 'patience' skills but the energy exuded and level of professionalism made the time fly. I would HIGHLY recommend this establishment. Ask for DaVante. Relax after that😁.!
Great experience! Davante Hudson was amazing getting us into our new car and helping us out through the process of our first ever brand new car!!
Tony and finance guy were super nice and got me a great deal.
I’ve been buying cars from Towbin dealerships for 15 years. They have always been fair and honest with me and it’s why I keep coming back. I even bring my family here. Thanks Justyna!
Everything from beginning to end was the best dealership experience I've ever had!! Everyone was helpful, courteous and professional. There was no high pressure sales tactic. I felt like I got a very fair deal. Then after the car was delivered the follow-up was seamless. They made me feel comfortable with orientation of the use of my new car. Special thanks to Josh Steven and Liz for a wonderful experience. I recommend Tobin Kia to anyone who wants a fantastic deal and VIP service.
Got Amazing service from justyna and warren! Highly recommend!!!
DaVante was great to work with. He let us know everything about the car. We bought from him even though we live in Arkansas
All I gotta say is go see DaVante Hudson, he’s super cool and helped us through the process of getting us in a new car. Highly recommend seeing him if you’re in the market
The service center at Kia is amazing. My car is always serviced in a timely manner. Joe and Ed provide excellent customer service and I would highly recommend Kia service center for all your service needs.
Just Got a brand new 2023 Kia Forte GT-Line and I absolutely Love it Liz and Tony were such a great help!!! Big shout out to Towbin Kia and the whole staff. Thank you all
Came in a few months ago to check out to see what the dealer had to offer and the helpful gentleman Mr. Lucky was upfront, firm, and honest with different offers I can take advantage that were only specifically the most beneficial and suitable while taking in to terms of my personal interests and every trivial questions of concerns at the same time. He also showed me all the little things in terms explanation to the features of the car I got, add ons like towing, and the depths of things on my paperwork such as the warranty. I’m ...
Crushing customer service!
Bailey G and his team went above and beyond to ensure I walked out the door a happy customer with exactly what I asked for. My experience was nothing short of wonderful. Thanks Bailey and team!
Davante was EXCELLENT if I could do more than 5 stars I would!! First time buyer and he showed me the ins and outs ❤️ Thank you Davante and Kia!
Great car buying experience. Thanks to Brittany, Rameen and Joe for all of your patience and help.
Great group of sales representatives. Justyna Wiech showed us a bunch of vehicles and stay consistent with trying to get us a good deal. She is positive and very approachable. Ask for her if you are searching for a new vehicle. She will find what matches you.
Me lucky was great! Because my Kia was taken from me, I considered the Toyota And mr lucky convinced me to stay with Kia and I’m so glad I did! Everyone helped me when I was here!! I appreciate you Towbin!
